General Questions

Q: What services does TMEC Inc. provide?
A: We specialize in heating, HVAC, and plumbing solutions for both commercial and residential projects. From new installations to repairs and preventative maintenance, we’re a one-stop shop for all your mechanical needs.

Q: Where does TMEC Inc. operate?
A: We are a locally owned and family-operated company serving Stony Plain & all of Alberta. We’re proud to support both small residential projects and large commercial builds.

Q: Are you licensed and insured?
A: Yes, TMEC Inc. is fully licensed, bonded, and insured, giving you peace of mind on every project we take on.

Q: Do you offer free estimates or quotes?
A: Absolutely. We provide complimentary estimates so you can understand your options and budget before moving forward.

Heating & HVAC

Q: Can you handle both commercial and residential heating systems?
A: Yes. Our team is experienced with furnaces, boilers, rooftop units, and large-scale HVAC systems for commercial spaces, as well as residential heating systems.

Q: Do you provide emergency heating or HVAC service?
A: We understand that breakdowns don’t wait. Contact us directly for urgent service, and we’ll dispatch a technician as quickly as possible.

Q: How often should I schedule HVAC maintenance?
A: We recommend a professional inspection and tune-up at least once per year, ideally before the peak of winter or summer, to keep your system running efficiently.

Plumbing

Q: Do you handle both small repairs and large projects?
A: Yes. Whether it’s a leaking faucet, a full plumbing installation, or a commercial piping system, TMEC Inc. can handle the job.

Q: Can you work on new construction plumbing?
A: Definitely. We partner with contractors and builders to provide reliable plumbing installations for residential and commercial projects.

Q: Do you offer drain cleaning or sewer services?
A: Yes, we provide drain cleaning, sewer line inspections, and repair/replacement services.

Billing & Scheduling

Q: How do I request service or book an appointment?
A: You can call us directly at (587) 986-7848, email us at office@tmecinc.com, or fill out our online contact form.

Q: What payment methods do you accept?
A: We accept major credit cards, e-transfers, and checks. For larger projects, payment schedules can be arranged.

Warranty & Guarantees

Q: Do you provide warranties on your work?
A: Yes. All installations and repairs are backed by manufacturer warranties on parts and our own workmanship guarantee.

Q: What happens if there’s an issue after service?
A: Simply contact us, we stand by our work and will return to resolve the problem promptly.